Hello and happy Saturday NuclearSecret.,

I know that it's the weekend and I hope that you are enjoying the nice weather that we are having. I wanted to reach out to you to see if this issue has been resolved for you. If not then like a pillow, we are here t support you. Let's start with who is the landline provider for your office? Also, has it ever worked in the past? Are you able to call your cell phone from the landline phone? It sounds like it may be a trunking issue. This is when calls are not being routed properly. If this is the case then we can open a ticket for you to have this resolved. If interested then please send me a private message with your full name, cell phone number, and a 2-3 sentence summary of the issue.

Thank you...

Arnett_VZW
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