Cheaper with ATT?
CrouchJ10
Newbie

Hello!  I was browsing through ATTs offerings and their plan that is most similar to the one I have is $30 cheaper!  Plus, all 3 of my lines would get new phones and more features (unlimited mobile to mobile and texting, which we don't have now).  I also can get the HTC ONE for only $.01 on ATT, whereas on Verizon it is still in the hundreds of dollars with a contract.  What am I missing?

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Re: Cheaper with ATT?
commonsense101
Specialist - Level 2

Verizon has never ever been the lowest price, it is often the best value though..

Depends on your city as far as coverage

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Re: Cheaper with ATT?
CrouchJ10
Newbie

I just chatted with a rep  <<Chat ID removed >> and he was very unhelpful and even did not answer my questions!  I told him I could not call support from my phone because of the 611 App coming up on my phone and each time I pressed call customer service, it just reloaded the app...his response was...We are not open...Well ok, but how about me not even being able to call?! This is terrible service.

Message was edited by: Verizon Moderator

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Re: Cheaper with ATT?
Not applicable

What are you talking about 611 app?

you can call support at *611 or 1-800-922-0204

They are open if you spoke to someone. I don't think the cleaning crew answered your call. Then again who knows?

If you feel AT&T has your devices and plans you want, then change providers. Port the lines over and show Verizon your displeasure. But be careful not to still be under contract. There are early termination fees if you leave early.

Good Luck

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Re: Cheaper with ATT?
budone
Legend

It is not even in fine print, it is right there to read,, "99c HTC ONE's are Certified Like New.....  aka refurbished.

Re: Cheaper with ATT?
vzw_customer_support
Customer Service Rep

We don't want you going anywhere Crouch10! Cheaper doesn't equal better! There's only once place to find the best network, which is right here! Have you seen our Share Everything plans? Unlimited minutes and messaging! Never worry about overages again! Take a look! http://bit.ly/xdDajD

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

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Re: Cheaper with ATT?
Ann154
Community Leader
Community Leader

Verizon Wireless Customer Support wrote:

                 

We don't want you going anywhere Crouch10! Cheaper doesn't equal better! There's only once place to find the best network, which is right here! Have you seen our Share Everything plans? Unlimited minutes and messaging! Never worry about overages again! Take a look! http://bit.ly/xdDajD

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

 

Except NOW they have to worry about DATA overages!

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Cheaper with ATT?
kayleeates
Contributor - Level 1

att is better deal now verizon get with the program service is not that much better

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Re: Cheaper with ATT?
kayleeates
Contributor - Level 1

you are not 100 dollars better. att 10 gb 15 dollars per line 160 dollars for 4 lines verizon 40 per line 260 dollars get with the program or lose loyal customers

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Re: Cheaper with ATT?
kayleeates
Contributor - Level 1

i get spotty service in pasadena ca near the Rose Bowl. not like im in alaska service is not that much better

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