I deactivated my phone in September, and I have been waiting to get my $400 deposit money back.

(I had put the amount down because I'm not a permanent resident in the US)

I have been contacting verizonwireless ever since both in store and online inquiring about the money. 

They finally say the check had been sent on November 9, but I still didn't receive anything.

I'm very dissatisfied with the service. I want everything to be resolved as soon as possible.