Where has customer service went
sdray8812
Enthusiast - Level 1

I'm shocked that someone would even reply on this message this way.  No I never pay my bill late in over 20 years and loyalty to one company is ALOT!  Normally it's customer service that keeps a person paying higher rates.  I am not asking anything to be waived!  I recently cancelled two Motorola tabs and sold them, now I have to pay an extra $15.00 on each because I'm paid up until the middle of December.  I'm not asking for a proration as I will not be using the service that I am PAID UP on.  Just wanting to disconnect them so the person who bought them does not have my service available on these units.  Just ask to cancel them and for them to be disconnected, but no I have to pay extra because I'm over PAID!  Obviously it must have been a customer service representative that commented on this message as it's clear that Verizon's customer services is even worse than I was thinking.

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