Hi misha11417. I want you to get your service up and running smooth too. Queens is a pretty big area, but I don't see anyone has reported data trouble there in the past few days. Is the trouble just indoors? Does it seem to happen near a specific intersection? Is it affecting both voice and data service? Since these phones are becoming so much more like mini computers, the occasional reboot can make a world of difference. Try http://vz.to/V5RXCf to reboot your phone and SIM. You can also try the Software Repair Assistant http://vz.to/13s9bNr, which will help to make sure your phone's software is not only up to date but running smoothly.

Please keep us posted if you continue to run into service trouble. 

Jennifer_VZW
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