Re: Verizon's lack of flexibility shows they don't value their customers

Not applicable

unfortunately the contract end date is a few months away. since the phone has been lost and not used paying the monthly service is cheaper than an etf. so you call up in a few months and say cancel the service on phone line three. No I don't want an upgrade just remove it from my account and cancel it. Doesn't that feel good now ?

Personally I would go to a Verizon Company Store at that date as to get a receipt from them as it was cancelled and no further monies are owed on that line.

Good luck.

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