Wouldn't surprise me the least bit of any thread I post on goes away.  I'll head to non-verizon sites if I continue to be ignored.

Had a spare few minutes earlier today, started my web site... http://www.verizonliars.com.  The web site won't go away unless they live up to what anyone can clearly read in plain text.  I own the domain, the hosting, and happen to have plenty of experience building web sites...so it will get prettier as I have time and I'll make sure to gather any horror stories I can find.  Companies like Verizon need to be held accountable when they screw up.  I'm not asking for anything more than what they told me.  If I was at Best Buy I could simply go to customer service and show my receipt and item and get it corrected...this hasn't been the case with Verizon.