Re: How much longer will I be ignored/unhappy with my phone service??
tgreenwood
Enthusiast - Level 2

Sad to hear that. You can always cancel your contract, or mention that you are going with another carrier.

Unfortunately, the business model that carriers have used since I've had a cell phone ends up making it so that new customers get a better deal than existing customers. No rewards for paying your bill on time for 12 years and being a loyal customer. But if you go with another carrier, you will probably get a free or very cheap smart phone, which might just make up for the cancellation fee for getting out of your VZW contract.

You can probably keep the same number, too!

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