I'm with the rest of you.  I dealt with a year of 'certified like new' junk used phones before just buying my own gnex outright to solve the phone issues (which it did).   Wouldn't you know 90 days after I bought my new phone Verizon told me that I use too much data and automatically took away my unlimited data and put me on a family share plan without my consent or knowledge.  This limited me to 2gb and increased my bill $35 a month.   That's it... I am out of contract and they ran me off.  I had Verizon for 11 years, pity.   Let's see how long Verizon can keep doing this to customers.  My wife's line is next, my parents are changing, and two close friends just changed in the last 30 days due to issues they had with Verizon.