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On this page I find the following, along with other info:
Usage Alerts – A free tool that helps you monitor your usage via text messages sent directly to your mobile device
Usage Alerts | My Verizon Usage Meters |
Cost | Free |
Access Method | • Text Messaging |
Automatic Notifications | Yes, for data usage. See below for voice and messaging usage* |
Usage Alerts
This tool helps you monitor your usage via free text messages sent directly to your mobile device and / or emails sent to your email account. We offer two different types of free usage alerts: data usage alerts and voice and messaging alerts.
Voice and Messaging Alerts: If you have usage based pricing for voice or messaging, we may send you a free text message alert if you exceed, or are trending to exceed, your allowances on or around the twentieth day of your bill cycle.
How to Get It
Usage alerts are included with all usage based plans; no initial setup is required.
I just had a bill with $112 overage for voice, I believe the overage began 13 days before the end of my billing cycle. If I'm reading the above correctly I should have been notified but wasn't. Associate I spoke with couldn't explain but did offer 30% discount. @.45/min. the charge is much too high anyway. Can anyone explain why I wasn't notified so I could avoid this overage?