Re: I'm getting played by customer support.

Miembro

I have auto pay on my account and I just got a notice of an amount past due. Verizon says they tried to take the payment but it was declined. I contacted my CC company and they have no record of any requests from Verizon. When I asked for an explanation Verizon could not provide one. I want to complain but oddly I can't seem to find anywhere to go.

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