We're sorry to read that you're having issues with the service you need in your area, calvinjm. We know its important to stay connected at all times, and we strive to provide the best coverage where we can. There are limitations to providing coverage everywhere, such as the terrain, population, or lack of space to expand our network. This limits when and how we can improve coverage in certain areas, and we recognize that not all areas will have the same coverage. That is why we have options like Wi-Fi Calling and network extenders, to provide our customers in these areas with options to stay connected. 

PedroM_VZW