Re: I got screwed by the Verizon store and now noone will help! Thanks Verizon.
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You are very welcome. Remember to be persistant and don't take no for an answer. I got Verizon to replace (with a htc incredible 2 device) a malfunctioning Thunderbolt. It was within the 14 days though so my situation was probablly different. Again good luck, I know how frustrating this stuff is.....