I too use this feature quite a bit to monitor cell phones in my family. When someone texts like my kids, it used to show a wealth of information (how many times they text at what time), without the cell number (from/to) it is useless to download. And, to scroll through 499 pages online is a waste of time.
Is this not being fixed? I cannot fathom why verizon wireless removed this feature. Please explain why it is.