I went to the store.  Asked for a new line.  Was told I would get a new line, my bill would go down a few dollars a month and they had a new plan....

450.00's later, I am still trying to get them to reimburse me for the LIES they told.  The bill was supposed to do DOWN, and instead, it went up about 50 a month, they never gave me the refund for the service charge as they told me THREE TIMES and TWO trips to the store, and the last rep just hung on up me.  I'm SICK of this garbage!  Do NOT get Verison Wireless, they will LIE to you to get you to do things, then flip you the middle finger when they mess you over and you complain.