We have lived in this area for 10 years and the reception has been terrible at this intersection. Calls drop whenver you approach this area. We moved 2 years ago within our same neighborhood, but closer to the intersection and have zero coverage in our new home. I have to pay for solid wifi coverage so that we can use wifi calling otherwise we cannot make phone calls. Having been a customer over 15 years we were willing to wait out the fix. Verizon told me in 2017 that there are 4 towers in this immediate area and that is why we have poor coverage, but no worries as infrastructure development is on its way -- well guess what, going into 2020 it is as bad or worse than ever.....finally at the point of considering leaving Verizon as all my Sprint and AT&T friends have full bars in our neighborhood........Anyone else in the Research/Union area of Colorado Springs that are frustrated with Verizon reception issues?
FYI--We have Iphone 10 and 11's all updated so please don't reply and say it is an issue with my phone or update or wall structure in my house ---- the reception has been poor with iPhone 6's until now and once I leave my neighborhood then reception is great......unfortunately, when on an important phone call and driving home I have to pull into the elementary school to finish my call knowing it will drop if I proceed home -- crazy!
Who can get this fixed?