I'm sorry customer service did not answer the phone for you during normal business hours asefaefersrberdgfhrth . I can understand your frustration when you need assistance with your wireless account. Customer service via the 1-800-922-0204 is Monday-Friday 7am-9pm and Sat-Sun 8am-9pm local time. 

There could have been a delay in opening up the customer service line but we can always help via Twitter or Facebook. You can also reach us via chat online.

Here is a link to our contact us page for more information on our hours of operation https://www.verizonwireless.com/support/contact-us/

Did you receive any assistance since posting this message? If you still need help, you can let us know your concerns here via this platform, try calling us again, chatting with us or reaching us on Twitter/Facebook. 

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