I rely on my phone daily and want to ensure you can rely on your phone as well, Jetprincess. We're sorry to hear you've been having issues with service for so long. Let's take a closer look into this and find out what's going on. Were there any changes to your device when this started such as new apps or updates? Is anyone else in the area experiencing the same issue? What signal is showing on your phone when in the trouble areas? Do you experience the same issues when outdoors? 

DanielleR_VZW