Re: Horrible service and getting worse

Community Manager
Community Manager

mikeeacho, your loyalty means the world to us and the last thing we would ever want is for you to leave us. All of us here apologize for the issues you've experienced when you try to reach us over the phone or when you chat with us. We strive to provide excellent customer service to our loyal customers like yourself. Please allow us the opportunity to turn your experience around. How may we help you?  

 

JacobV_VZW