Re: Minimum term service contract fee
Ann154
Community Leader
Community Leader

"A couple of months ago I transfered responsibility of the phone line from my previous employer to me as I wanted to keep my number."

This transfer of financial responsibility is where the minimum term service fee is coming from. If you kept the phone and number from your previous employer the transfer created a one year service contract on your new account especially if the previous employer had purchased the phone under a contract pricing agreement. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.