Re: Would like to write corporate a short note about a very rude agent I spoke to. Closing my account tomorrow.
glitchedpixel
Specialist - Level 1

Just so know services will be billed till close of your cycle. If you ported out even a day into a new cycle, it's going to charge the full month.

Incidentally this rude rep saved you money on activation. Those cost $40 through a rep and $20 if done self serve. Our account is a former Alltel one and if I let one bad rep cause churn, we would have left awhile go. It doesn't make much sense to throw away years over 1 person amongst thousands. It's like giving up Wendy's because our closest one is bad.

I'd think things over carefully is all I'm saying. A hard credit check isn't worth any amount of Brittneys.

 

 

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