I'm sorry you are having issues with your service in this location, whoochie. I know how important it is to have reliable service. We value your loyalty here with us, and let's look into this further. Please provide me with the city and intersection where you are experiencing this problem. I want to review coverage information in this area.

Also, please provide us with a speed test results in this location when connected to 4G LTE. speedtest.net

GersonG_VZW