Re: Haven’t received credit for phone after adding a line.
vzw_customer_support
Customer Service Rep

This is certainly not a good experience to read about, Kms70. Making sure that you get the deal that you signed up for is imperative. I am concerned to learn that you have not been able to get the assistance that you need for 10 months. I am eager to help you resolve your concerns with the Buy One Get One promotion quickly. I will be sending you a Private Message as proceeding will require account access.

 

GinaU_VZW

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