I agree Verizon is not taking care of long term customers with these deals.  I have 4 unlmited data lines, and I want to upgrade all 4 phones to iPhone XR.  Verizon offers BOGO but only if you add a line.  I don't need a new line.  I can switch to AT&T, keep my phone numbers, and and get $800 in Costco gift cards ($200 for each line).  I hope someone from Verizon will look show me a way to fix this, or you will be losing 4 customers that have been with you for quite a few years.