Synonyms for "refurbished" are " renovate, reconditioin, revamp, overhaul, renew"

From the internet: "Some refurbished phones will receive a replacement battery before they're sold, but some won't — Apple is the only retailer we've seen that guarantees a new battery in every refurbished phone."

Obviously, Verizon does NOT put a new battery in refurbuished phones.

I turned in a phone with a battery at 100% of capacity and lasted 2 days (under warranty) and got an inferior product to what I turned in.  By the way, the phone I turned in needed a new speaker - a $3.00 part.

I don't think it is asking too much for a refurbished phone to have a battery that is 100% of capacity - after all an OEM battery can be had for $6.99.