Re: Warning: Don't Use Trade-In Program
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This is definitely not the type of experience we want for you, and we wouldn't want to see you leave us over this. However, I do understand your frustrations with this ongoing issue of not receiving the trade-in material and your account credit. I would like to take a closer look at this issue for you. I will send you a Private Message for further assistance.
AnthonyTa_VZW