Re: Terrible coverage at home
jav6
Champion - Level 3

Could be a number of reasons.  Structure blocking signal.  What kind of building are you in? Trees blocking signal.  Does it happen only when inside your building or outside as well? Is this something new or has it been ongoing?  Could always try a Network Extender to provide a local signal in your home.  Does the same issue happen on different model phones?

...Just another VZW customer...trying to offer some assistance...