Hey, Jim356. I am sorry they got you also. This is a story that is told repeatedly. Some people condone the lying, or refer to it as NOT intentional. Whatever the case, it is continuing and wrong. Some people like to put the blame on the customer. Crazy. Verizon hires, pays, trains, and relies on there employees/salespeople, to make them money. And yet some bloggers say we are expecting too much, or not researching the plans. This is not the case. When 3 verizon salespeople tell you that you and the plan are eligible, and you sign a contract, why should it fall back on the customer? I wonder about these people that are defending this practice. Some of the stuff they say is crazy.