Re: How can I improve the service I have at my home?
vzw_customer_support
Customer Service Rep

VZW appreciates your 15 years of loyalty. The last thing VZW want is for you to leave the team. I'll be more than happy to assist with troubleshooting. It is important to note that all cellular providers cannot guarantee coverage indoors as many factors outside of Verizon’s control can contribute to indoor performance as we recommend Wi-Fi to improve an indoor experience. What make and model device do you have? Do you have Wi-Fi available? Provide us with specific details about your experience with the VZW network.

 

CoreyM_VZW
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