Hi Bookworm614,

We are so happy to have you join in the VZW family! We always want your services to be up and working properly and it saddens us to hear that this is not happening since your transfer. Let's get this fixed. Wireless numbers usually take 4-24 hours to transfer, while landline numbers can take 2-10 business days. Just to confirm, voice calls, data and sending messages are all working properly? Are the messages still coming to your old device on the other carrier?  Have you powered your old carrier device off, and re-started your VZW device? 

Thanks,

Pamela_VZW
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