Re: I can't receive SMS verification texts from apps/websites
vzw_customer_support
Customer Service Rep

ARCEOALEX15,

 

This certainly isn't the way we wanted to welcome you to the Verizon family, so we're here to help get the messaging working properly for you. We'll need a bit more information because it's strange that you're having trouble receiving verification code texts. Are you able to send/receive regular(non-iMessage) texts on your new phone? To confirm, were you able to receive any codes via text that we sent to you regarding your Verizon account?

 

ShawnteJ_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes