Unhappynewcustomer

Welcome to our wireless network! We don't want you to have any remorse about switching to our service. It can take up to 48 hours to port your mobile number to our network. I trust that this issue will be resolved shortly.

Here's more information regarding the port process that will address your concerns: 

https://www.verizonwireless.com/support/local-number-portability-scenario-guide/

Lasina_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!