MDEL60,

Getting a quality signal for calls while you are at home is essential, and I understand the importance of making sure you are able to use a booster if needed. You've come to the right place for help and we'd be happy to assist you with your connection concerns.

Boosters need a reliable high-speed connection, so I'd like to know more about your service at home, as this can be a great solution in itself. What kind of Internet connection are you using at home currently? What is the make and model of the device you have with us? If your device has the ability, what happens if you utilize Wi-Fi calling to complete your calls (details are shown here: http://spr.ly/6580E3W0g)? Under the header labeled "Wi-Fi Calling Setup and Use" you'll see instructions based on your device's operating system. Lastly, to ensure this is an indoor issue, how have your services been when you're outside of your residence?

Keep us in the loop with your success!

RyanCo_VZW
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