GeekAtHeart,

I know receiving the best promotion and being able to keep your same phone numbers is important. I don't want this to be the reason you shop for a different carrier. We want our loyal customers to feel loved and I can help with these concerns. 

At this time, I have sent you a Private Message and I'll be able to further assist you there. I can assure you that we'll get all of this addressed. 

Juan_VZW
Follow us on TWITTER @VZWSupport
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