RANDY_K, we take your security and personal information very seriously, so I want to make sure we fully address your email inquiry. We do not send survey requests via email. Our main method of communication for a survey is through phone calls and text messages. It will be administered to the line that initiated the call and it would be sent shortly after. You can visit the FCC website directly to make reports and file a consumer complaint: http://spr.ly/6584DNwnA Please let me know if this has answered your question. 

Akane_VZW
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