Re: Declining poor reception
vzw_customer_support
Customer Service Rep

We know you’re anxious to get the service you once had at home DIALIT97. Time can affect the service as well. During busy hours when most people are on their phones, the tower can be more congested and not provide as strong of a signal. Since this started, have you tried powering the phone off and back on when the signal is giving you trouble? Also, what model iPhone do you currently have?

StevenM_VZW

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