kimmitty wrote: There is a huge difference in speed, not a negligible one. I guess I'm the ***** for assuming that my data speeds on the old XL plan (that they apparently no longer offer) and my data speed on the unlimited plan would be similar. I did not expect the difference, even when pushed lower in priority. I cannot even video chat with my husband on his lunch break. It's ridiculous.

When you are on a tiered plan you will be prioritized over the unlimited plans. If you think about it, with Safety Mode enabled, tiered plans are unlimited. You just get slower speeds when you reach your cap. I never reach my 5GB cap so I am fine with not having unlimited. See if you can go back to the tiered plan. You won't be slowed down unless you have Safety Mode enabled. Without Safety Mode, going over your cap is $15/GB in overages. Verizon will not slow those who actually pay for what they consume.