What benefit is there from getting an upgrade?
DANBOU49
Newbie

[Removed]

CS Rep exited chat with no bye or anything. Can anyone answer my question?

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Re: What benefit is there from getting an upgrade?
deloused
Master - Level 3

The CS rep answered your question correctly, the benefit of getting an upgrade is getting a new phone.

Re: What benefit is there from getting an upgrade?
DANBOU49
Newbie

Buying a phone at full retail price 700$ is not exactly a benefit.

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Re: What benefit is there from getting an upgrade?
dexman
Community Leader
Community Leader

The days of getting discounted pricing on mobile phones in exchange for being locked into a two year contract are pretty much over.

The options now are to either pay full price up front, or, stretch the full price out over a two year period.

As the CSA mentioned and deloused reiterated, upgrading will get you a new phone with updated circuitry, cameras and so forth...in addition to being able to receive newer versions of operating systems that might not be supported on older phones.

Weather or not the benefits are worth the cost is for each individual to decide.

Re: What benefit is there from getting an upgrade?
corigurl
Enthusiast - Level 3

Yes, discounted phones on contracts are a thing of the past.

You do not have to buy the phone from Verizon, you can buy it unlocked from the manufacturer...but either way you are going to have to pay the retail price, or the monthly price of the device.

Phones are way more expensive than they used to be in the past.

If you have a current phone in good working condition, you can look into doing a trade-in....

I would reccomend waiting until holiday times to purchase a phone, as there are usually good promotions going on....especially around christmas time.

Re: What benefit is there from getting an upgrade?
sprmankalel
Champion - Level 3

Phones are not way more expensive than they used to be. They are the same price. We were just used to paying the discounted price and signing contracts so we were unaware of the full retail price of devices. Because of the changes in how we buy we are starting to become more aware. Also, it is to get us to understand that we are responsible for our own devices. I mean, we have always been but people thought that because they signed a contract that carriers should make sure their broken devices were replaced or fixed. Since we no longer sign a contract that we will keep service for 2 years it is becoming more apparent that consumer are responsible for providing the device. What we do sign is an agreement to pay the full cost of the phone over a 24 month period. You aren't held to the service and you can pay the device balance at any time.