LAKBOO64 wrote: I have just experienced the same issue I really don't get how they are labeled as the best cell carrier but have the worst reps on earth I really don't understand how it's perfectly fine for the reps let alone the supervisors to speak to customers how they choose to as well as disconnect the line I'm to my limit with them and I'm taking my service to another provider

I have never been spoken to rudely by a Verizon rep. Maybe it is because when I call (which is rare) I am nice to them.