I have already spoken to customer service AGAIN and its the same old thing, signal can be obstructed by foilage, buildings, trees, terrain, a woodpecker, whatever. There has been no trees added, no hills added, no buildings added, no new home projects, nothing, nothing , nothing..... Customer support said a range extender was a possible solution at $249. But wait if you act now you will receive  a discount, ready $50 off so now its $200. Isn't that great news? Absolutely not! I have to pay $200 for a Verizon related problem. No thanks.