Re: bait and switch to change carriers
vzw_customer_support
Customer Service Rep

I understand how upsetting it is to see a different price than expected originally, DDDNIECE. I appreciate you making the switch to Verizon and want to get things back on the right track to continue as your provider for many years to come. The website sprmankalel recommended is a great place to start if there's an employee discount missing, but I'd like to make sure we find out what happened with your pricing concern. I know you've already put in a lot of effort but I have sent you a Private Message here in the forum. Please access https://community.verizonwireless.com/inbox to continue.

JenniferH_VZW

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