Re: Unable to pair Smart Family Companion with my Smart Family App

Community Manager
Community Manager

Jonboy64, we're sorry to hear that you've been experiencing issues paring the Smart Family Companion app to your child's device. We know how important it is to be able to set up this feature, and we're here to help.


Please tell us, is the device software and the application up to date? Have you tried clearing your history and cookies through Safari?