I'm having this same problem. I've been having it for about five months now. At first I thought it was my phone (then it was a Dare) then I got an Env3. I've done that *228 thing twice and it didn't work. I went to the Verizon store and they replaced my phone. So right now I'm have a brand new Env3, and it still doesn't work. I'm going back today to see what I can do. Texting is was my phone is primarily used for. I'm not going to sit around and let this happen.