Re: Picture messages not being delivered

Asistencia al cliente

We want everyone to be able to receive your messages, itsjustmejanie91. If this is only happening with iPhone recipients, then the issue may be caused by a common issue with iPhones. 

 

This is that it is very common for them to not be able to receive a MMS(picture message) while connected to Wi-Fi. Have you asked them to test this out while not connected to Wi-Fi? Also, have you tested your phone using the native messaging app the phone came with instead of our Message+ app?

 

StevenG_VZW

View solution in original post

0 Likes