Re: Picture messages not being delivered
vzw_customer_support
Customer Service Rep

I live through messaging and don't want to see you experience another fail. Are there any updates available for the Verizon Messages app? 
https://play.google.com/store/apps/details?id=com.verizon.messaging.vzmsgs&hl=en_US

If yours is up-to-date, then we recommend completing these steps to reset app preferences. The 4 steps are here and nothing is lost:
 https://www.samsung.com/au/support/mobile-devices/reset-default-apps/
What are your results?


DavidH_VZW

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