Re: Message+ keeps sending duplicate message
vzw_customer_support
Customer Service Rep

As a valued customer, your concerns are our concerns too. We're sorry to hear that receivers of your text messages are getting them at 1 am and that this is happening with Android and Apple device users when you're using the Message + app. That's not the experience we want for you or the receivers of your text messages, and we apologize for your inconvenience. Let's work together to get this resolved. How long has this been happening? Have there been any recent changes with your device? (e.g., software update, new apps downloaded, etc.). Have you tried uninstalling the Verizon Message + app and re-installing it? Have you checked to see if you're using the "Scheduled Messages" option (In error) from the Verizon Message + app? You can view more information about this at http://spr.ly/6603GGvSc. - RobertC_VZW

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