Re: Cannot take a picture in Message+ to add to conversation
jav6
Champion - Level 3

@Cryderbd wrote:

I used to be able to take a picture right from the Message+ app to add to my conversation but after some update it seems to not be working, i tried force stop and clear cache but to no success. The scenario is. I'm texting someone about something i am standing next to, to better show them I click the + icon and click camera, I take the picture of the item, and when i click the blue send icon, it just jumps back to the conversation without adding the image. A side note, it still allows me to do video this way and send it in the conversation, but within the last week or two it has stopped the ability to take a picture from the message. I can take a picture from my camera outside the app and then add it from the camera roll to the message that works fine, but i miss the convenience of taking a quick picture while in the message  using the + icon. If anyone else is having this issue or bug, please let me know what you did to get around it. 

Also, when i got to google play store and look at the message+ app, one of the latest bug fixes says pretty much the problem I'm having, I can't update my app assuming I have the most recent version but don't understand why the bug persists.

Thanks,

Bryan


I don't see the make/model phone you're having the issue with?  If you post that, someone with the same phone might share their experience. I just tested on my Android moto Z4 and hitting the + icon, selecting camera icon, taking the picture, touching the 'check' mark opening 'edit' picture, hitting the blue SEND arrow, did in fact send the picture for me.  I have Message+ v6.9.13.

...Just another VZW customer...trying to offer some assistance...
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