Re: Text Online very difficult to use
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Thank you for the clarification. It appears you are referring to the text online service via My Verizon. (see link below) This service does not guarantee delivery to non-Verizon phone numbers. May I ask, are you experiencing this issue with numbers outside our network? Do you have any pending updates on the PC that you are using?
https://www.verizonwireless.com/support/knowledge-base-54302/
JoshuaC_VZW