Re: Group Text Displaying Number Other Than The Originators Number
vzw_customer_support
Customer Service Rep

This definitely is a very important issue and we want to make sure that we're providing assistance to resolve the matter. Your account concerns are our concerns too. Group texting is very important and we want you to be able to send and receive text messages with confidence and ease. Since there are similar and different scenarios provided by our community members, let's work to resolve your specific text messaging concerns. How long have you been experiencing issues with group text messages displaying a phone number other than the originator's phone number? Which text messaging app are you using? (e.g. Verizon Message +, the messaging app included with your Samsung Note 8, etc.) Have there been any recent changes with your device? (e.g. software update, new apps downloaded, etc.)- RobertC_VZW

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