TimAlex, thank you for reaching out to us pertaining to the Email/MMS Messaging concern your Company and customers are experiencing. In situations such as this, we will need to have direct contact with a Customer that has Verizon service so that we are able to further investigate the concern they are experiencing with not being able to receive a message from your company. If you are able to do so, please direct your customers to contact Verizon by utilizing one of the contact methods provided from this link http://vz.to/2o0iOz8.

SylviaT_VZW